Effective date: June 14, 2023
We collect information from you when you access or use the App and our Services. Some of this information is provided by you directly and some of this information may be collected automatically. We may also receive your information from third parties. The information we collect depends on what you are doing on our App and the privacy choices you make.
Please remember that you have a choice when it comes to the data you share. So, you may decline to provide your personal data when we ask you to. You can of course scroll through our App without telling us who you are. However, you may not be able to use a particular Service or view a particular content if such Service requires you to provide personal data and you have chosen not to provide such data. For example, you will not be able to view certain content if you are not above 18 years of age.
We have listed out some of our Services which require you to give us information directly. Such instances are:
We may access certain data on your Streaming Device through your use of the App. Some data gets collected automatically, such as the device type, unique device identifier (such as device ID or an IP address), your activity on the App (such as the content you view, taps, swipes, your preferences, frequency of usage and the likes), your locational data including location information provided by your device interacting with the App including through beacon technologies, or associated with your IP address or other online or device identifier and the like. In some cases, we collect this data through cookies, pixels, tags, and similar tracking technologies that create and maintain unique identifiers.
We recommend you read the permissions prompt appearing on the App before you download / access them to exactly understand the type of data the App will capture. For instance, the App may require your permission to enable it to find the location of your device etc.
We may collect your information from other trusted sources to update, supplement, link or verify the information you provide, or we collect automatically. For instance, if you choose to register on our App using your existing account on third party platforms (such as social media platforms), we may collect your account information. Similarly, we may also obtain information about you from various third-party sources such as channel partners, public databases, etc. Such information could include your name, address, job role, public employment profile, and any other relevant data.
The information we collect is inter alia the purposes mentioned below:
We will not sell your personal information. However, we do share your information with others for the purposes mentioned above.
We may disclose personal information to our affiliates or third parties who will look after your information as if we were handling it directly and we make sure that they keep your information safe just like how we keep it safe with us. We will share with them only such personal information that is required to make available the Services to you.
We may disclose your personal information to our affiliates when it is necessary to perform Services on our behalf or on your behalf, to provide advertising and promotional services, to provide search results and links (including paid listings and links), or to provide customer service, etc. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. For example, we use Google Analytics to help us understand how our customers use the App – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.
We will hold your information for as long as necessary for the purposes that we have mentioned above, or law permits us to retain. We will not hold your information longer than that and delete it thereafter in a safe and secure manner.
We may use the following cookies while you visit our App:
You can block or disable cookies by activating the setting on your Streaming Device that allows you to refuse the setting of all or some cookies. All browsers (including webview browsers) provide tools that allow you to control how you handle cookies: accept, reject or delete them.
Remember, you have the ability to control your personal information. You can ask us to correct anything that you think is wrong with the personal information we have on record about you. Of course, we might need you to give us a few more details, such as which part needs an update, why you feel so, what identification documents you have (so that we know you are who you say you are), etc. Despite our best efforts, if we can’t fulfill your request, we will get back and explain the reasons why (for instance, if you have not given what is required).
You have a right to change your mind and ask us to stop using your information. However, if you do so, you may no longer be able to use a particular Service, if such Service requires your personal information. If collection of personal information is mandatory, we will try making that clear at the time of collection so that you know.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the App), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
The security of your data is of utmost importance for us. We have adopted security measures that are in line with regulatory requirements and industry standards to protect, and to prevent unauthorized access, public disclosure, use, modification, damage or loss of the personal information you provide. We take all reasonable and practical steps to protect your personal information to protect your personal data and actively pass relevant security and privacy protection certifications.
However, please be informed that, despite our best efforts, no security measures are perfect or impenetrable. So, if you have any concerns that your App account or personal information has been put at risk, for example if someone has hacked your account or stolen your password, please get in touch with us as soon as reasonably practicable.
The App or our Services sometimes link to services run by other companies’ services. Privacy practices of such companies are not in our control and are described in their own separate privacy policies. So, remember that the information you give them will follow their privacy policies and not ours. We encourage you to be aware when you access such third parties’ sites and services and to read their privacy policies. Also, sometimes you can access our Services from other places and sites, like our social media accounts / handles (including on YouTube, Instagram, etc.). Make sure to check their privacy policies so you know how they will use your information.
We will try to resolve your complaint/ request expeditiously and get back to you within one month. However, this is also subject to us receiving all pertinent information / documents from you in a timely manner.